Versand
Shipping Costs, Customs and Duties
We offer free shipping. For international orders, customers are responsible for paying any applicable customs and duty fees. These fees are not included in the product price or shipping cost and may vary depending on the destination country.
Processing Time
Orders are usually processed within 3 business days. Once processing is complete, your order will be shipped and you will receive a shipping confirmation with a tracking number.
Shipping Carriers
We typically ship via USPS, UPS, and Fedex.
Where Will My Package Ship From?
We work with logistics partners in China, the United States, and the United Kingdom to be able to ship to multiple countries at an affordable price. This allows us to offer discounted prices to our customers.
How Do I Track My Order?
After your product has been shipped, you will receive a shipping confirmation email and a tracking number - please allow 3 business days for the tracking information to update, so please be patient. You can check your logistics details on the track order page or visit https://www.17track.net/en to make an inquiry.
When Will I Receive My Order?
Here are our current average delivery times to the following countries:
| Country | Delivery Time (Estimated) |
|---|---|
| United State | 2-5 business days |
| United Kingdom,Australia,Canada | 4-8 business days |
| Rest of World | 6-10 business days |
The delivery dates provided are estimated based on the shipping date and taking into account the transit time. Incorrect delivery addresses, bad weather, customs procedures, and various circumstances beyond our control may affect delivery times.
What Happens If I Enter the Wrong Address?
If you notice any errors in the address you submitted, please send us an email with the subject line "URGENT" immediately so we can make corrections before shipping. We cannot provide any compensation if a package fails to be delivered due to an "insufficient address". If your order tracking shows that your order has been delivered but you cannot locate it, please contact the carrier.
You've got some Q's and we've got tons and tons of A's. Ask us about an order, a product, we can help with! Don't be shy - we promise we're really nice.