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FAQS

1. What payment options do you offer?

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Shop Pay (formerly Shopify Payments), PayPal.

2. What kinds of discounts do you provide?

We offer discount codes on our homepage or social media during holidays. Simply enter this code in the " Add A Coupon " field at checkout.

3. Can I use multiple discount codes on the same order?

Only one discount code can be used per order.

4. Can I cancel my order?

We support order cancellations within 6 hours of placing your order. Please contact us within this timeframe, otherwise, the goods may be shipped from the warehouse and we will be unable to cancel it for you.

5. What is your return policy?

We offer a 30-day money-back guarantee. Click here to view our detailed refund policy.

6. Do you offer international shipping?

Yes, we offer free worldwide shipping. For international orders, customers are responsible for paying any applicable customs and duty fees. These fees are not included in the product price or shipping cost and may vary depending on the destination country.

7. What if my tracking shows my package was delivered, but I didn't receive it?

If your order tracking shows that your package has been delivered but you cannot locate it, please contact the carrier and we can assist you.

8. Do you offer wholesale?

Yes, click the link to visit our wholesale page for more information. We offer tiered pricing based on the quantity you want when you order 20 or more units of a single item. Click here to learn more details, and we will ensure you get the best price.

9. Is your website secure?

Yes! On any page where we ask you to enter your address, phone number, or credit card information, we use a secure socket layer (SSL) to encrypt the communication.

Special instructions for seller
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